Read our FAQ HERE

Watch our FUNBOY Video HERE

• How to inflate and care for your FUNBOY Video HERE
• The #1 reason a pool float won’t stay inflated is improperly closed air valves. Check to make sure all valves are fully closed and that there is no air leaking from valves. 
• Fully open the air valve, add additional air and fully close the valve. 
• Don’t be alarmed if you have to add some additional air after the first few uses. This is the natural stretching of the material that occurs when weight is added or the float absorbs heat from the sun.  Adding air does not mean there is a leak. This simply means the pool float has expanded slightly.

As soon as you place your order, we’re on it – we know you need it fast! Unfortunately, this means we will be unable to make any changes to your address.

We're sorry as we know how frustrating this can be! Once your order ships, the shipping carrier is solely responsible for the delivery of your order and FUNBOY has limited ability to help. We often find that if you wait 24 hours the package will sometimes turn up. If your package is still not received, then contact the carrier (Fedex or UPS) that shipped your package (this information is provided to you via your tracking email). If the carrier is unable to locate your package, please file a claim with the carrier and then contact customer service through this form.

If your expedited order was placed before 12PM Pacific Time M-F, your order will ship out same day. Orders placed after the 12PM PT cutoff will ship out next business day. Orders placed after 12PM PT Friday will not ship until the following Monday. We do not currently offer Saturday delivery.

Please allow 24-48 business hours for ground orders to be packed and shipped. Orders placed before Noon PST ship the same day. You will receive an email with tracking when your order ships.

POOL FLOATS: We accept returns of un-used and un-opened pool floats  in their original packaging within 30 days of purchase. We do not accept returns of opened and/or used items. Due to the heavy nature of FUNBOY pool floats, FUNBOY does not provide return shipping labels nor cover return shipping costs. All FUNBOY inflatable products undergo a 24 hour air test and 3rd party QC inspection prior to shipping to customers. If you believe your FUNBOY inflatable product has a manufacturer defect, meaning your product was defective upon receipt and the first inflation, please fill-out FUNBOY's manufacturer defect formHEREto request a replacement product.